In some cases after installing the Beyond Identity Authenticator application on macOS user may get message Please make sure Beyond Identity Authenticator is installed. And the Authenticator application shows a message Unable to set up credential on this device.
The resolution is described in the message on the Authenticator application. Please try again and/or restart Beyond Identity Authenticator.
To restart the Beyond Identity Auhtenticator app on macOS, select quit completely from the application menu. Then restart the application by launching it from the Applications.