How do I register a Passkey on an iOS device?

This article provides an overview of how users can register their first Beyond Identity passkey on an iOS device. If you have already registered your initial Beyond Identity passkey and need to add your passkey to a secondary iOS device, see https://support.beyondidentity.com/hc/en-us/articles/6921300831383-How-do-I-migrate-my-existing-credential-to-an-iOS-device.

Instructions

This article assumes that you have already received a welcome registration email that has been sent from your IT administrator.

• Once you have received your registration email, the first step will be to download the Beyond Identity Authenticator. From the email itself, you can tap View Download Options, which will open a page where you can then tap Download for iOS.

• When you tap Download for iOS, you’ll be redirected to the Apple App Store and can then download the Beyond Identity Authenticator.
  
  

2. Register your first passkey by going back to the welcome registration email.

• After the Beyond Identity Authenticator has been downloaded, go back to the registration email and tap Register New Passkey.

• This will initiate the registration process, and once complete, you’ll receive a message that the passkey was registered successfully.

Note: We recommend duplicating your passkey on a second device to help you recover it if it's accidentally deleted. For more information, see https://support.beyondidentity.com/hc/en-us/sections/6763268099863-Migrating-passkey.