We're excited to announce improvements to our passkey extension process, including the introduction of the new Secure Access passkey extension. To ensure a consistent and streamlined experience, we've also made some adjustments to the existing Secure Work passkey extension flow.
This table provides a clear comparison of the passkey extension processes in older versions of the Platform Authenticator and the updated Platform Authenticator (version 2.103.0 and later):
| Version < 2.103.0 | Version >= 2.103.0 |
|
Start on Trusted device that has the passkey already in it. |
Start on Trusted device that has the passkey already in it. |
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Click "Set up other devices". You will be presented with QR code and 9 digit code. |
Click "Set up other devices". You will be presented with QR code and 9 digit code. |
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On your Untrusted device click the "+" icon on the top. |
On your Untrusted device click the "+" icon on the top or the "keyboard" icon next to it. |
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You will be presented with an input field where you input the 9 digit code from the other device. |
If you clicked "+" icon you will be presented with a decision view, and because you are coming from an already generated code, you can click "Enter the 9 digit code" and enter your code as above. |
|
If you clicked the "keyboard" icon, you will be presented with an input field where you input the 9 digit code from the other device. |
Key Takeaway:
These changes will be implemented in Platform Authenticator version 2.103.0 and all subsequent releases. Please refer to the updated steps in the table above when enrolling your devices.
If you have any questions, please don't hesitate to contact our support team.
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