Service Bulletin #230 - Windows Release 2.84.1 Issue

We identified a minor issue with the 2.84.1 release for Windows platforms, which we promptly resolved by reverting the release.

Symptoms

The issue with this release prevents the app from launching and closes itself immediately.

Timeline

The broken version was available between 4:01 PM CDT to 5:15 PM CDT on 8/7/2023.

Some clients who didn't dismiss the upgrade prompt may have installed the impacted version later than the time we reverted it.

If the user dismisses the prompt, they will not be impacted by this problem.

Recovery

Please do not worry if you have already installed the version, as the recovery process is straightforward.

1. Download the latest version from https://app.byndid.com/downloads
   No need to explicitly uninstall the impacted version when upgrading to the latest version.
2. Install the latest version.

We assure you that all passkeys will persist and are ready to be used immediately.

We apologize for any inconvenience this may have caused and appreciate your understanding and patience in this matter.