Overview
Beyond Identity uses macOS notifications to display identity verification prompts during authentication. In Beyond Identity Platform Authenticator version 2.88.0 and later, identity verification prompts appear as a native macOS notification, so notification behavior is controlled in macOS settings. :contentReference[oaicite:0]{index=0}
When to use this article
You are not seeing Beyond Identity identity verification notifications.
You want to adjust notification behavior (for example, disable sounds).
You want notifications to appear as banners or alerts.
Prerequisites
Beyond Identity Platform Authenticator is installed on your Mac.
You are signed in to macOS with an account that can modify system settings.
Configure notification settings
Open macOS Settings.
Select Notifications. :contentReference[oaicite:1]{index=1}
In the application list, select Beyond Identity.
Configure the settings as needed:
Allow notifications: Turn on to receive prompts.
Notification style: Choose Banners (auto-dismiss) or Alerts (stay until dismissed).
Show on Lock Screen / Notification Center: Enable based on your workflow.
Play sound for notification: Disable if you want silent prompts. :contentReference[oaicite:2]{index=2}
Show previews: Set to your preferred privacy level (for example, only when unlocked).
Recommended settings
Allow notifications: On
Notification style: Banners (or Alerts if you frequently miss prompts)
Show previews: When unlocked (recommended for privacy)
Play sound for notification: Optional
Troubleshooting
No prompt appears: Confirm Allow notifications is enabled for Beyond Identity and that Focus/Do Not Disturb is not suppressing notifications.
Prompt appears but disappears too quickly: Change the style from Banners to Alerts.
No sound: Enable Play sound for notification (and verify your system volume is not muted). :contentReference[oaicite:3]{index=3}
Notes
Because identity verification prompts use native macOS notifications in Platform Authenticator 2.88.0+, notification behavior may vary based on your macOS settings and policies. :contentReference[oaicite:4]{index=4}