Changes to Secure Work Passkey Extension Flow

Prev Next

This article explains the updates to the passkey extension process introduced in Platform Authenticator version 2.103.0 and later


The table below provides a clear comparison of the passkey extension processes in older versions of the Platform Authenticator and the updated Platform Authenticator (version 2.103.0 and later):

Differences in the passkey extension flow for version 2.103.0

Version < 2.103.0

Version >= 2.103.0

Start on Trusted device that has the passkey already in it.

old_passkey_view.png

Start on Trusted device that has the passkey already in it.

new_passkey_view.png

Click "Set up other devices". You will be presented with QR code and 9 digit code.

old_qr_code.png

Click "Set up other devices". You will be presented with QR code and 9 digit code.

new_qr_code.png

On your Untrusted device click the "+" icon on the top.

old_passkey_view.png

On your Untrusted device click the "+" icon on the top or the "keyboard" icon next to it.

new_passkey_view.png

You will be presented with an input field where you input the 9 digit code from the other device.

code_input.png

If you clicked "+" icon you will be presented with a decision view, and because you are coming from an already generated code, you can click "Enter the 9 digit code" and enter your code as above.

image.png

If you clicked the "keyboard" icon, you will be presented with an input field where you input the 9 digit code from the other device.

code_input.png

Key Takeaway:

These changes will be implemented in Platform Authenticator version 2.103.0 and all subsequent releases. Please refer to the updated steps in the table above when enrolling your devices.

If you have any questions, please don't hesitate to contact our support team.